Help Center

Our assessment consists of 10 questions designed to measure four dimensions: Strength & Skills, Values & Motivation, Interest & Enjoyment, and Career Imagination. Based on your answers, our algorithm identifies the most suitable CBC career pathway for your learner.

The assessment is designed for CBC learners, primarily at Junior Secondary level (Grades 7–9). Parents or guardians complete it on behalf of their child using the child's responses.

Yes. You can take a new assessment for the same learner at any time. Each attempt generates a separate result, so you can track growth over time. Each new attempt requires a separate payment to unlock the full report.

Each letter represents a career pathway aligned with Kenya's CBC framework for example, Arts & Sports Science, Social Sciences, STEM, and more. Your full report explains the pathway in detail including recommended career options and archetype profiles.

We use M-Pesa STK Push. After completing the assessment, enter your M-Pesa number and you will receive a payment prompt on your phone. Approve the request using your M-Pesa PIN to unlock the full report and certificate.

This sometimes happens due to network delays. Wait 2–3 minutes then refresh the page. If the report is still not unlocked, email us at info@kilelechacbc.co.ke with your M-Pesa transaction code (e.g. QGH12345) and we will resolve it within a few hours.

Yes. You can place an order for physical print materials as a guest without creating an account. For assessment reports, an account is required so your results are saved securely.

Assessment report payments are non-refundable once the report has been accessed. For physical product orders, contact us within 7 days of delivery if there is a problem with your order.

After paying for a report, go to your Results page, find the relevant assessment, and click the PDF / Download button. The certificate downloads as a PDF file you can print or share.

Yes. You can download your certificate as many times as you need. Each download is counted and displayed on the certificate footer.

Try a different browser (Google Chrome works best). Make sure pop-ups are allowed for this site. If the problem persists, contact our support team with your registered email and assessment date.

After logging in, go to your Dashboard and click "Add Learner". Enter the child's name and age. You can add multiple learners and manage separate assessments for each one.

On the login page, click "Forgot password?" and enter your registered email address. You will receive a reset link. If you do not receive the email within a few minutes, check your spam folder or contact support.

Email us at info@kilelechacbc.co.ke with "Account Deletion Request" in the subject line. We will delete your account and all associated data within 14 days, except where we are required by law to retain certain records.